What You Can Expect

 

Making an Appointment

To make your first appointment, simply call our friendly reception desk or drop by and make a booking face to face, it will take only 2 minutes. We will arrange a convenient booking time for you and match you to a psychologist that suits your needs. A confirmation letter will be either posted, emailed or handed to you directly, highlighting all the important information you will need before your appointment such as your appointment time, who your therapist will be, our fees, the Medicare rebates available to you and also a map to help you to your appointment with as little fuss as possible.

 

Your First Appointment

Feeling uncomfortable or anxious before coming along to your first appointment is very normal. We naturally feel nervous meeting new people and going to new places. Likewise when first meeting your psychologist you may feel a little uneasy, as is normal when preparing to discuss concerns that have been bothering you.

During therapy, your psychologist will help you to understand your problems, how they have arisen, and how to go about managing them more effectively.

 

Within Your Sessions You Can Expect:

• Confidentiality and honesty. Strategic Psychology respects the need for privacy when discussing sensitive matters and as such we hold all personal information strictly confidential. Your psychologist will provide you with an honest assessment of your concerns and in turn openly answer any further questions you may have.

• To be treated with respect, dignity and understanding. Our psychologists offer a non-judgmental and nurturing environment where our primary goal is to see a resolution of your concerns.

• A safe environment to talk openly. Our offices are a safe and confidential place for you to speak openly and honestly about your concerns. All our psychologists offer a sensitive and gentle approach to help you discuss any difficulties you are facing without feeling you’re being judged.

• Guidance. You can look forward to an honest approach to guidance that is objective and impartial. Your therapist will always take into account your specific personal situation before providing you with any direction and guidance.

• Flexible session times. The length of sessions is flexible and made in direct relation to your needs. This usually depends on your particular concerns and what will be most convenient for you. A normal appointment is 60 minutes in length however there are 30 minute and 90 minute consults available upon request. Appointments are generally booked either weekly or fortnightly and typically most people require between 6 to 12 sessions. Following our assessment, we will endeavour to advise you of the number of sessions and frequency of appointments we recommended for best outcomes.